Customer service etiketine sahip kayıtlar gösteriliyor. Tüm kayıtları göster
Customer service etiketine sahip kayıtlar gösteriliyor. Tüm kayıtları göster

21 Kas 2009

Microsoft Dynamics is familiar to your people


Help people and teams realize their professional potential by lowering barriers to productivity

The best way to create a productive company is to empower your staff to produce. Provide them with the business software tools that work like and with the tools they use every day—Microsoft Office. As individuals and team members, your employees can do their jobs and surpass their goals.

Improve productivity with RoleTailored software

Microsoft Dynamics works like other Microsoft products you and your people are familiar with, helping reduce the time required to learn how to use it, and freeing up time to focus on what matters most. Designed with a focus on the roles people play throughout your company, Microsoft Dynamics delivers an individualized, task-based user experience and allows your employees to easily customize and automate based on their own preferences and work style. That means less training and development time and a quicker return on your investment.
Software that’s designed around the specific jobs people do can provide the unique information each person needs to improve performance in their role. The results:

- Improved individual productivity.

- Better business insight across the organization.

- Tremendous potential for increased company performance.
The Microsoft Dynamics Customer model. Based on careful research and input from business customers like you, Microsoft has developed a model to guide RoleTailored software design. The tool helps document, capture, visualize and share how people work within departments. It helps ensure that Microsoft business management software, including Microsoft Dynamics, is based upon a thoroughly-researched, consistent set of people and processes that you can easily configure to work with your business.
Get an up-close look at the “People and Departments” section of the Microsoft Dynamics Customer Model: Download a white paper (DOC 3.13 MB).
Microsoft Dynamics Customer Model
The Microsoft Dynamics Customer Model visually represents people in different roles, or personas. These are based on real user data, and create a common language to guide Microsoft Dynamics product design.
Download a larger version of the illustration:
Microsoft Dynamics Customer Model: Departments and work
The departments and work component of the Microsoft Dynamics Customer Model provides an in-depth view of the top-level business processes within a department, and describes key processes and workflow used across organizations.
Download a larger version of the illustration:

Give people permission to contribute

Because your people can work effectively with Microsoft Dynamics solutions right from the start, they can be more productive and more satisfied in their work. You can observe measurable productivity benefits and a strong return on investment.
Microsoft Dynamics solutions offer several key productivity features that help to empower people to function better:

- Comfortable, familiar, consistent user interface that works with and looks like Microsoft Office programs

- Capability to access quickly and without distraction high-priority business functions and information based on business role

- Streamlined, simplified business processes with less busywork

- Extensive collaborative capabilities

Provide integrated business software—then watch the results

By integrating technologies you can boost the value of each component of your business management infrastructure in many business areas. For example, integrating products and technologies can help you:

Streamline efficient financial management
. You can use the same set of software skills to: Perform financial management tasks, control and manage costs and finances, use reporting and analytical tools, collaborate with people across the company, and support regulatory compliance.

Make sales that get results. Manage orders and production, build productive customer relationships, communicate effectively with customers and suppliers, and satisfy or exceed customer needs at every opportunity.

Promote effective use of human resources. Enable your human resources group to process tasks more efficiently and keep your employees more satisfied. Give employees control over personal information, simplify or automate routine and administrative tasks for human resources managers, and streamline recruiting and hiring processes.

Create sound business strategy. Company leadership must be in control of business direction. Microsoft Dynamics and other Microsoft technologies can provide your managers and executives with an easy way to answer important questions, accurately assess business events and market trends, make more informed decisions, and keep the business on a profitable course in alignment with strategic goals.

Invite your IT team to contribute more

To increase individual and organizational productivity, don't forget the IT group. When you run your business on the Microsoft platform, your IT people can use the same expertise, network infrastructure, and systems management tools to implement, monitor, distribute, and maintain all of your business technology systems.
Without the need for extensive user training, the IT group can focus more on mission-critical tasks. And by consistently using the Microsoft .NET Framework programming environment and developer tools, IT team members can customize the technology to optimally suit your changing business requirements, helping to ensure the long-term viability of your business.

www.pargesoft.com Microsoft Dynamics Global Partner

22 Eyl 2009

Microsoft Dynamics NAV for construction


Microsoft Dynamics NAV for construction
Microsoft Dynamics NAV provides integrated financial, supply chain, and customer relationship management (CRM) for small and midsize companies. Delivered through a global network of channel partners, this adaptable solution works with familiar Microsoft products such as Microsoft Office to streamline processes across an entire business.

A Microsoft Dynamics NAV solution centralizes your critical estimate, permit, sales, project management, labor, and financial information to help you better manage budgets, schedules, field activities, customer relationships, and the bottom line. And it's easy to customize, learn, and implement.

Project management
- Keep projects on track and running smoothly.
- Align people, information, and processes for greater productivity.
- Easily change project details at any point in the delivery cycle.
- Automate repetitive tasks such as labor tracking and payroll processing.
- Provide accurate estimates and job costing.
- Take timely corrective actions.
- Reduce errors.

Financial management
- Budget accurately.
- Control costs.
- Ensure that all options are properly charged.
- Efficiently code and route invoices for approvals and payment.

Customer service
- Provide around-the-clock service via the Internet.
- Differentiate your business from the competition.
- Provide fast, informed answers to customer questions.
- Update stakeholders on project status with Web portals.

Contract management
- Link customer options and selections with contracts.
- Create, track, and update contracts through change orders to project completion.

Communication
- Stay on top of changing circumstances.
- Make up-to-date information available to everyone.
- Use mobile devices to enter time, costs, and job status from the field.
- Protect sensitive information with RoleTailored security.

Analysis and planning
- Achieve insight.
- Capture trends.
- Respond quickly to new opportunities or shifts in the market.
- Guide business growth.
- Monitor key performance indicators (KPIs)
- Respond quickly to new opportunities or shifts in the market.

Why Microsoft Dynamics for construction?
Successful construction contractors have a reputation for delivering projects on time and on budget. Contractors who invest in the right financial and operational software execute projects more efficiently, deliver higher quality results to their customers, and at the same time increase their business profitability.

Microsoft Dynamics provides integrated, flexible systems that allow contractors to manage complex business processes without the burden of a large, expensive information technology (IT) infrastructure. These solutions assist you in reducing costs, while improving interactions with customers and suppliers, and in making faster, smarter decisions.

Manage projects more effectively
- Improve project management and decision-making through immediate access to financial and accounting information across the entire organization.
- Automate office operations, such as time and billing, to spend more time on value-added activities.
- Develop and enhance key business processes to increase productivity and profitability.

Streamline internal communications
- Improve communication between on-site personnel and the corporate office.
- Provide all stakeholders with common, up-to-date information.
- Increase collaboration with Web portals and shared project document libraries.
- Configure role-based views of relevant data so that employees can easily access critical information.

Improve customer relations
- Manage and track all customer-facing activities through multiple channels from project inception to completion.
- Access a unified view of customer information using a familiar desktop interface.