Microsoft Dynamics CRM Customer Videos

Dixon Hughes Accounting Firm

Dixon Hughes is an accounting firm that uses Microsoft Dynamics CRM to track its customers and prospects.
 



http://www.pargesoft.com/ Microsoft Dynamics AX / NAV / CRM Global Partner

Microsoft Business Intelligence

Business Intelligence for Your Role

Microsoft Business Intelligence solutions build on your existing technology investments to help employees gain access to accurate, up-to-date information for better, more relevant decisionmaking.

Through role-based dashboards that work within the familiar, easy-to-use Microsoft Office environment, people get the information they need, when they need it – reducing training time, increasing productivity, and improving profitability across the enterprise.

Improve Performance Management

Microsoft Business Intelligence solutions allow you to leverage your existing technology investments to enable your IT staff to gain insight beyond the event logs and performance counters – helping staff identify root causes behind events and make course corrections that improve performance.

Microsoft Business Intelligence empowers IT staff to:

- Go beyond canned operational reports with integrated, interactive performance dashboards, comprehensive scorecards, and powerful analytics all built on Microsoft platform components.

- Aggregate seemingly disparate metrics into a single overall performance scorecard.

- With Managed self-service Business Intelligence, empower users to create their own ad-hoc reports using familiar, easy-to-use tools they already know.

- Identify patterns and exceptions with data trending.

- Understand performance issues such as capacity spikes or downtime with greater event detail.

- Rely on a robust security model that provides data security starting at web sites and dashboards, all the way down to cell-level detail.

- Deploy IT staff more efficiently.

Stay in Control of Profitability

Today’s financial professional needs integrated, accurate information to go beyond producing monthly reports and quarterly financial statements.

Microsoft Business Intelligence empowers Financial staff to:

- Gain visibility into the entire organization’s performance through familiar, easy-to-use dashboards that monitor key financial metrics.

- With an integrated, unified, trusted data platform, ensure data quality and create reports with numbers people can count on.

- Get up to speed quickly and spend less time on training by relying on tools you already know and use every day, such as Microsoft Excel.

- Minimize manual financial processes and reduce errors in spreadsheets.

- Enable organizational transparency to meet compliance requirements.

Empower process improvements

Operations managers need unified, accurate, up-to-date information to track inventory, analyze shipping costs, and resolve production problems quickly and efficiently.

With Microsoft Business Intelligence solutions, Operations managers are empowered to:

- Monitor and improve operational performance by consolidating data across multiple information sources.

- Gain visibility up and down the supply chain, across multiple locations and time zones.

- Support quality initiatives such as Lean Manufacturing and Six Sigma.

- Accurately forecast demand and spot trends to align resources more effectively.

- Measure and manage vendor performance.

- Analyze returns, exchanges, new orders, cancellations, raw materials and distribution costs.

- Optimize transportation methods by analyzing packing data and weights.

- Identify inefficient processes in production, customer service, and order processing. Get up to speed quickly and spend less time on training by relying on tools you already know and use every day, such as Microsoft Excel and Microsoft Outlook.

Capitalize on Sales Opportunities

Today’s sales team needs unified, accurate, up-to-date information to analyze sales forecasts, targets, quotas and customer buying patterns, and promotions—to drive sales growth.

Microsoft Business Intelligence solutions empower sales professionals to:

- Gain visibility into the sales pipeline sooner through familiar, easy-to-use dashboards and scorecards that track performance and monitor key performance indicators (KPIs).

- Analyze sales data and trends to identify issues and implement solutions that help meet sales quotas by target dates.

- Make accurate forecasts about future sales and get ahead of the next sales cycle.

- Understand and predict customer buying patterns to boost profitability.

- Analyze purchasing history to identify the best qualified sales prospects to increase effectiveness and productivity.

- Identify and capitalize on new sales opportunities in a fast-moving competitive environment.

http://www.pargesoft.com/ Microsoft Dynamics ERP Global Partner

Microsoft Dynamics AX 2009 ERP MRP

http://www.pargesoft.com/ Microsoft Dynamics AX NAV ERP Solutions Global Partner.

Microsoft Dynamics Video: Oracle Migration to Dynamics ERP

Network Equipment Technology is a provider of enterprise solutions. They moved from Oracle to Microsoft Dynamics AX. They saw a significant costs savings with the move and also increases in user productivity.

http://www.pargesoft.com/ Microsoft Dynamics NAV ve AX Global Partner

Kapasite İhtiyaç Planlama - MRP Nedir?

Kapasite Nedir?

1.Toplam iş yükü hacmi

2.Mevcut ürün karakteristikleri ve çeşitleri, tesis ve donanımla, belirli bir dönem içinde gerçekleştirilebilecek maksimum çıktı düzeyi

3.İşletmenin beklenen fonksiyonlarının gerçekleştirme ölçüsü

4.Elde bulunan üretim sistemi, ürün çeşitliliği, iş gücü, fabrika şartları ve ekipman ile ulaşılabilinen en yüksek üretim miktarı olarak tanımlanabilir.

İşletmenin kapasite kapsamına, insan ve üretim araçlarından başka arazi,yapı, besleme ve atık tesisleri ile birlikte işyerleri de girer.

Kapasite nicel ve nitel olarak iki bölüme ayrılır.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Nitel Kapasite: İnsan veya üretim araçlarının sayıları, kullanım tarih ,kullanım süreleri ve kullanım yerleri ile tanımlanır.

Nicel Kapasite: İnsanın nitel kapasitesi, performansı , üretim araçlarının ve iş yerlerinin nicel kapasiteleri ise performans güçleri ile belirlenir.

Ayrıca kapasiteyi üç grupta da inceleyebiliriz:

Teorik Kapasite: Makinaların sürekli çalışmaları sonucu ulaşılacak çıktı düzeyi. Kullanılabilir Kapasite: Teorik kapasite miktarından hafta sonu ,tatil günleri, çeşitli revizyonlar nedeniyle meydana gelen duruşlar çıkarılarak bulunur. Geçmiş dönem elde edilen çıktı miktarı kullanılabilir kapasiteyi temsil eder.

Planlanan Kapasite: Hazırlanan üretim planlarının uygulanması sırasında gerekecek kapasite miktarını belirtir.

Gerçekleşen Kapasite: Üretim sonrası elde edilen çıktı düzeyini ifade eder.

Kapasite ölçümünde karşılaşılan temel zorluklar üretilen ürünlerin çeşitliliğinden kaynaklanmaktadır. Birçok üretim sisteminde kapasite zorlanılmadan belirlenebilir. Şeker üretiminde kapasite üretilen ton miktarıyla tanımlanır veya bir otomobil fabrikasının kapasitesi bir yıl içindeki üretilen otomobil sayısı ile belirlenir. Ürün çeşitliliğinin fazla olduğu işletmelerde ise kapasite tanımının hangi çeşide göre yapılacağı sorun çıkarır. Ürün veya sistem çıktıları benzerse kapasite tanımlanması ortak bir birimde yapılır. Diğer taraftan ürün yapısı karmaşık ise,ortak bir birim kullanmak verimli bir sonuç vermez. Bu gibi durumlarda,kapasite,üretimde kullanılan üretim cinsi girdilerle tanımlanır.

http://www.pargesoft.com Microsoft Dynamics ERP Çözüm Ortağı

Gıda ve içecek dağıtımı için neden Microsoft Dynamics?

Gıda ve içecek dağıtımı için neden Microsoft Dynamics?

Gıda ve içecek dağıtımı sektörü, zorlu uyumluluk standartları, düşük kar marjları, yoğun rekabet ve yüksek müşteri beklentileriyle tanımlanır. Müşteri gereksinimlerinin hızlı bir şekilde anlaşılmasını ve karşılanmasını sağlamak için hızlı ve etkili sipariş süreçleri gerekmektedir. Ayrıca değişen müşteri talepleri ve pazar trendlerini karşılama esnekliği de gerekir.

Microsoft Dynamics, gıda ve içecek dağıtımı sektöründeki şirketler için güçlü, entegre yönetim çözümleri sağlamaktadır. Bu çözümler, tedarikçiden mağaza rafına ürün hareketini hızlandırarak, işlemlerdeki israfı azaltarak ve müşterilerinizin taleplerini karşılayarak başarılı olmanızı sağlayabilir.

Gıda güvenliğini izleyin

- Tedarikçiden perakendeciye ürün takibini otomatikleştirin.

- Ayrı depolar ve departmanlar için ölçümler ve takip uygulayın.

- Satış ve perakendecilerden satın almaya talep sinyalleri sağlayarak gıda israfını azaltın ve envanter maliyetlerini düşürün.

İş süreçlerini kolaylaştırın

- Sipariş almadan envanter yenilemeye ve gereksiz işlemleri azaltmaya kadar kritik iş süreçlerini otomatikleştirin. 

- Yönetim ve müşterilere iş durumu hakkında gerçek zamanlı kurumsal zeka ve uyarılar sağlayın. 

- Güçlü, entegre Otomatik Veri Toplama (ADC) çözümleriyle sipariş alımını iki-altı kat hızlandırın.

Hızı geliştirin

- Yönetim ve perakendeciler için gerçek zamanlı raporlar ve uyarılar oluşturun.

- Değişen müşteri taleplerini takip edin ve bunlara kolayca ayak uydurun.

- Birçok çalışan birden fazla kanalda bir müşteriyle etkileşime girdiğinde iletişimleri koordine edin.

- Web portalları üzerinden müşteri self servis özelliği sağlayın.

www.pargesoft.com Microsoft Dynamics Çözüm Ortağı

Microsoft Dynamics ERP Yazılımları - Etkinlik Duyurusu

Microsoft ERP Yazılımlarının genel tanıtım etkinliğine tüm TUGIK üyeleri davetlidir. Etkinlikte,


- Microsoft Dynamics NAV ERP
- Microsoft Dynamics AX ERP
- Microsoft Office SharePoint Server

ürünlerine yönelik genel bir tanıtım yapılacaktır.

Etkinlik Takvimi
14.00 - Dynamics NAV Tanıtımı
14.45 - Çay/Kahve Molası
15.00 - Dynamics AX Tanıtımı
15.45 - Çay/Kahve Molası
16.00 - MOSS Tanıtımı
16.45 - Sorular ve Cevaplar

Tüm bilgi işlem yöneticileri, finans ve muhasebe yöneticileri, firma sahipleri ve işletmelerine yön çizmek isteyen yöneticileri bu etkinliğe katılabilir.

İletişim için
Parge Yazılım Danışmanlık Tic. A.Ş.

Kayışdağı Cad. No :111 Bilgi Plaza
Kat:3 Küçükbakkalköy 34750
İstanbul

Tel 0 216 575 60 70
Faks 0 216 577 63 23
info@pargesoft.com


http://www.pargesoft.com/ Microsoft Dynamics ERP Türkiye Çözüm Ortağı.

Microsoft Dynamics CRM - Resource Center

Microsoft Dynamics NAV - Consumer Packaged Goods

Why Microsoft Dynamics for CPG manufacturers?

The global consumer packaged goods (CPG) manufacturing business serves customers ranging from small shops and convenience stores to megastore chains and warehouse clubs. Margins are slim and competition is fierce. And there are hundreds of product categories.

Microsoft Dynamics solutions provide leading-edge business applications for CPG manufacturers. These integrated applications can help you speed products from concept to the store shelf, remove waste from operations, and meet the demands of your retail customers and consumers.

Meet retailer demands

• Respond quickly to real-time demands from your customers
  
• Support a Demand Driven Supply Network (DDSN)
  
• Enhance the efficiency of your supply chain
  
• Integrate RFID and other technologies with your internal systems
  
• Monitor the flow of products to your customers
  
• Support promotional pricing changes
  
• Optimize inventory levels and create perfect orders
  
• Build customer satisfaction and loyalty
  

Anticipate consumer trends

• Predict what is going to sell and be prepared to deliver it
  
• Make effective decisions by diving deep into market data
  
• Gather information and get approvals quickly
  
• Evaluate, redesign, and improve existing products
  
• Manage finished-goods shelf life and packaging changes
  
• Promote effective brand management
  

Streamline operations

• Deliver a single, real-time view of data from multiple departments
  
• Enhance communications within and between departments
  
• Simplify pick, pack, and ship operations
  
• Efficiently manage your assets using planning, forecasting, and business analytics
  
•  Collaborate more effectively with partners and suppliers

www.pargesoft.com   Microsoft Dynamics Global Partner

ERP - Microsoft Dynamics Family

Head Gear

Popular Fashion Brand Automates Operations to Accommodate 125% Growth, Bigger Retailers

Posted: 10/9/2009

To accommodate sales growth of 125 percent in one year, clothing designer and distributor Head Gear needed to automate and streamline its warehouse operation. The company’s existing Activant Eclipse ERP system, however, lacked the functionality needed to take on new business requirements. For example, the system did not support EDI, which became a necessity as Head Gear penetrated new markets. To meet this need and others, the company deployed Microsoft Dynamics® NAV and add-ons for shipping and the fashion industry. Since then, Head Gear has automated operations and increased responsiveness to customers through EDI. The company has also driven significant improvements in productivity, resulting in a savings of more than U.S.$250,000 a year, and reduced its turnaround time for orders from three days to only one—all while handling a sales volume as large as $1 million a day. We chose Microsoft Dynamics NAV because we discovered that it could grow into what we needed as our business changed.... Guy Stello, CFO, Head Gear Situation Headquartered in Virginia Beach and with a show room in New York City, Head Gear has 80 employees. The company designs and distributes urban fashion lines, including the popular Blac Label. Over 2,500 different retailers—from large department stores to small boutiques—sell Head Gear’s clothing lines. In 2008, Head Gear announced record sales of U.S.$47 million, up 125 percent from $21 million the year before. With the growing popularity of its brands, Head Gear began to penetrate new markets, including leading department store chains. This rapid growth brought about new business requirements. Guy Stello, CFO of Head Gear, notes, “To compete effectively against the more established wholesalers that dominate this market, we needed to provide advanced shipping notices to let retailers prepare for new shipments and get merchandise to the floor faster.” However, the company’s Activant Eclipse enterprise resource planning system lacked the fundamental electronic data interchange (EDI) capabilities that would enable Head Gear to automate delivery of the advanced shipping notices (ASNs). “If we can’t provide ASNs, then when our goods arrive—even if perfectly—they get put aside,” says Stello. “Someone has to receive it manually; it gets to the store floor slower and we receive payment later.” Looking at its current popularity and future company growth, Head Gear also needed a system that would grow with them, specifically, to support Web sales and retail point of sale as the company expanded. Head Gear’s rapid growth also put a strain on operations. The limitations of Eclipse—and the processes that the company could once rely on—became increasingly cumbersome. For example, because the system lacked functionality for creating UPC codes, Head Gear devoted four employees to this process. In addition, the company’s field sales team could not view inventory levels or place sales orders remotely. Instead, internal Head Gear staff would receive the orders via phone, fax, or e-mail, and then enter the orders into the system. Because field sales could not see the inventory levels, and the related information was not updated in real time, sales staff could unknowingly oversell a SKU or collection—the majority of which were already presold given the nature of the business. “Customers might not get what they ordered because we promised things that were already sold,” says Stello. “And, some customers would cancel an entire order because a few SKUs were unavailable.” Warehouse operations were also manual. Containers would show up from the port, and then warehouse staff would manually enter each item into the system from packing lists. Warehouse staff would then do their best to organize the warehouse by keeping collections together to aid in picking. Over time, however, the collections were moved around and SKUs were broken up. To aid in picking, Head Gear hired 30 temporary staff members on top of its 15-person picking team. “We had people literally walking around the warehouse looking for products,” says Stello. “With as much as $1 million a day in orders, there was no way we could manage our order volume with the existing system.” As a result, it took as many as three days after a customer placed an order to ship it out the door. The manual warehouse operation also had a large impact on accounts receivable. “If a system doesn’t support the process we need, what we end up with are islands of data,” says Stello. “It’s hard to manage a business with information that is not accurate. If we were going to get a handle on our growth and play with some of the big players, we were going to need a new system.” We went to the Magic trade show in Las Vegas for the first time with our inventory up and live in Microsoft Dynamics NAV and we had great success. Guy Stello, CFO, Head Gear Solution Head Gear engaged Microsoft® Gold Certified Partner ITA Corporation for its expertise in apparel distribution and deployed Microsoft Dynamics® NAV. Taking advantage of the extensibility of the system, ITA Corporation also helped Head Gear deploy two fully integrated add-ons: Pebblestone Fashion for fashion-specific functionality and Lanham E-Ship together with Intermec barcode scanners to handle shipping, barcoding, and item location. Says Stello, “We chose Microsoft Dynamics NAV because we discovered that it could grow into what we needed as our business changed, helping us first establish an automated warehouse, and then move to Web sales and retail point of sale down the road.” Warehouse Management To streamline warehouse management, Head Gear first tackled its inventory visibility issue at the source by requiring its manufacturers to provide UPC codes on all garments. Now, by using E-Ship on barcode scanners, the warehouse team scans incoming items as the goods come down the warehouse conveyor system. When scanning the item, E-Ship performs a direct putaway in Microsoft Dynamics NAV. Because all inventory is centrally accounted for in the underlying system, pickers only need to use item locator functionality on their barcode scanners to locate merchandise. Pickers can then scan the bin barcode and then the garment barcode to ensure that the bin contains the right item. If the item is incorrect, the picker can perform a dynamic move, enabling them to move the item to the correct bin. “The job is a higher-level job now,” says Stello. “People aren’t just wandering around and going through racks to fulfill orders. Now, there is a taste of technology behind their jobs and they can do new tasks, such as cycle counting and dynamic moves.” Head Gear is also using the system to track inbound containers. As a result, the accounting team can now figure freight costs and customs duties into inventory costs, rather than just expensing them. Sales Field sales staff can now view inventory information and place orders in Microsoft Dynamics NAV from the Web by using Terminal Services. Based on the specification that the salesperson creates, Microsoft Dynamics NAV generates the UPC codes and purchase orders. And now, the system locks out-of-stock items, so when a salesperson tries to offer an out-of-stock item, the system suggests a list of alternatives, such as garments of a different color. With the system only recently deployed, Head Gear was quick to test it at a trade show. “We went to the Magic trade show in Las Vegas for the first time with our inventory up and live in Microsoft Dynamics NAV and we had great success,” says Stello. “Our salespeople had visibility into inventory and were able to enter orders right there.” Supply Chain Management with EDI With its new system, the company can exchange transactional data with suppliers and retailers by using EDI, which has played a fundamental role in sustaining the company’s continued growth, especially with larger department stores. When Head Gear ships orders from its warehouse, not only do retailers receive alerts from the system, but they also know exactly what merchandise the orders contain when they scan the packages. Says Stello, “By using EDI, we can send retailers an ASN noting that the goods have left the dock. A retailer can scan the box and know exactly what is in it.” The level of detail that Head Gear can provide to retailers also means that these retailers are tracking Head Gear merchandise at the garment level instead of the SKU level, enabling them to understand just how well items are selling. As a result, retailers can get items on and off the floor quicker and increase inventory turnover. Benefits With Microsoft Dynamics NAV in place, Head Gear has gained control over its warehouse, accommodating rapid growth and building a foundation for the future. Since implementation, the company has seen significant improvement in warehouse productivity, gained valuable business insight, and matured its relationships with retailers. Microsoft Dynamics NAV gives me the ability to sleep at night because I have faith in the numbers. Guy Stello, CFO, Head Gear Drive Productivity, Save More Than $250,000 a Year By automating its warehouse and improving inventory visibility, Head Gear has been able to reduce its workforce of pickers from 45 to only 15 employees, for a savings of more than $250,000 a year—all while handling a sales volume reaching upwards of $1 million a day. And, now that employees benefit from a locator system and can enter all items into the system as items arrive, Head Gear has reduced the time to ship new orders from three days to only one. Says Stello, "With $800,000 to $1,000,000 in orders a day, there is no way we could handle this kind of volume without a system like Microsoft Dynamics NAV." Helping Head Gear to continually improve productivity, particularly if any issues arise in the warehouse, an audit trail of all actions that took place lets managers pinpoint and resolve problems. Says Stello, “When we run into an issue, we are able to find out what had happened, and then determine if it was a training issue or something else. All that log history is there.” Improve Supply Chain Management and Customer Service Although the implementation is still relatively new, Head Gear’s ability to provide ASNs to its retailers will greatly increase inventory turns, reduce reorders due to merchandise getting to the retail floor slower, and streamline the payment process, enabling the company to gain control over cash flow. Perhaps more importantly, this also means greater customer satisfaction through improved responsiveness. Says Stello, “At one point, we had one of our biggest customers reading us the riot act because our system didn’t support EDI. Now, the customer is much happier.” Centralize Business Information for Enhanced Insight Because sales, inventory, and other key business information is now stored in one system and updated in real time, Head Gear has complete insight into operations and can make better-informed decisions to guide the future of the company. Says Stello, “We can make more intelligent purchases because we can see the histories of sizes and colors, and determine our sell-throughs. Adds Stello, “Microsoft Dynamics NAV gives me the ability to sleep at night because I have faith in the numbers.”

Microsoft Dynamics NAV - ERP MRP CRM